Thank you for choosing Strategic Auto Parts (“we,” “us,” or “our”). We are committed to providing you with a seamless and reliable shipping experience. Please review the following Shipping Policy before placing an order on our website. By making a purchase, you agree to be bound by the terms and conditions outlined below.
1. Order Processing and Handling Time: Our order handling time is 1-2 business days (Monday-Friday), excluding weekends and holidays. During this time, we process and prepare your order for shipment. Please note that order processing time may be extended during peak seasons or promotional periods.
2. Transit Time: Once your order has been processed and shipped, the estimated transit time is generally 2-4 business days within the United States. Please note that transit times may vary depending on the destination and any unforeseen circumstances that may occur during transit.
3. Shipping Rates: We provide free shipping for all orders within the United States. There are no additional charges for standard shipping.
Domestic Shipping (USA):
| Shipping Method | Shipping time | Shipping cost |
| Free Shipping | 2-4 business days (Monday-Friday) | $0.00 USD |
4. Order Cut-Off Time: Our order cut-off time is 6 p.m. (EST) on business days (Monday to Friday). Orders placed after the cut-off time will be processed on the next business day.
5. Shipment Tracking: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment through our website Order Tracking page or the shipping carrier’s website. Please allow some time for the tracking information to be updated after receiving the tracking number.
6. Incomplete or Incorrect Addresses: It is important to provide accurate and complete shipping information when placing your order. We cannot be held responsible for delays or non-delivery due to incomplete or incorrect addresses provided by the customer. Please review your shipping details carefully before finalizing your order.
7. Lost or Damaged Packages: While we take every precaution to ensure that your package arrives safely, we cannot be held liable for any loss or damage that occurs during transit. If your package arrives damaged, please contact us immediately, and we will assist you in filing a claim with the shipping carrier. Please retain all packaging materials and provide supporting documentation for the claim process.
8. Contact Information: If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us using the following information:
Business Address: 3296 Westerville Rd Unit 462, Columbus, Ohio 43224, United States.
Phone Number: +1614-704-6959
Email Address: swilliams@strategicautoparts.com
Business Hours: Monday to Friday, 9 am-6 pm EST.
Please note that this Shipping Policy may be subject to change without prior notice. It is your responsibility to review this policy periodically for any updates or modifications.